Inbox and channels
Every inbound conversation in one place, triaged and routed.
Anyone handling inbound email, chat or social.
- Connect email5 min
Gmail or Outlook, and exactly what access that grants.
- Connect Slack and social4 min
Team chat and social messages in the same inbox.
- Triage: assign, tag, flag5 min
Get to an inbox where nothing is ambiguous.
- Replies and scheduled sends4 min
Draft, approve, and choose when it goes.
- Templates3 min
For the answers you give over and over.
- Inbox routing rules4 min
Send inbound work to the right person or agent automatically.
- Turn a conversation into work3 min
When a message is really a project.
- Calendar3 min
Events off the same connection as your mail.